The
notion of dependability... technological systems being dependable is not
new. We all want things that we buy from the shops to work
and not break down within a short time. Obviously, every
item we buy has different expectations associated with it.
If we buy a second hand car which has high mileage and costs
very little, we can expect to pay a lot in maintenance and
repair bills. If we buy a new car straight from the forecourt,
then we should expect trouble free motoring for a number
of years.
The
same is true for Assistive Technologies (AT), "smart
homes" and telecare systems, to some degree. The major
difference between these systems and the car is that although
we rely to differing levels on the car we have, we are more
likely to be qualitatively more dependant on the technology that assists us in our
daily lives.
If
someone relies on a piece of technology to undertake a task
that they cannot do themselves then they need it to work,
first time, every time! Moreover, if someone buys technology
they expect it to do what they assume it will do what is expected without
doing other strange things. For example, you would not expect
to fit a light switch and find that every time you use it
the television switches off or a front door bell ring when no one is at the door.
Put
plainly, technology needs to be 100% accurate in description
and operation. Clearly, this is not always the case. The DIRC project
explores these issues within the domestic scenarios that
exist. The DIRC project PA7 and TA-EAT 'Ubiquitous Computing in the Home'
specifically looked at dependability and design issues
around home systems and assistive Technology, Smart Homes
systems and Telecare.
Moreover,
Technology is increasingly invading our daily lives, we
wake up to radio/CD/alarms, put our breakfast in the microwave,
wash our clothes in the new washing machine (that could
be connected to the Internet) and take the milk from the
fridge (also potentially Internet worthy) and switch on
the mp3 player, stereo, TV, video or DVD, before getting into our high
tech cars and starting our days at the space age office. Technology has become an
integral part of our existence. Could we survive without
the mobile phone (can we use a mobile phone?)?... or the PC (ditto)?
How dependent on new technology
are we really? Check out the Technology Projects section!
For further info on these issues can be found in this
section and here. And while
you are there, check out some of the other useful and interesting
sites that are around before heading to the Links pages
for more info. But first.... for the time being have a look
at this paper (2)or
this PowerPoint to clarify things as well as seeing the articles page where a full range of papers exist.
Also see
the Design and MDDS and DTA pages